Software Support.

Whatever Election Sign Mapper or Forensic Cases help you might need—we're here for you!

Email us at                                                           ideally from the email address associated with your account.

To help us address your issue as quickly as possible, please include the following information:

  • The name or ID of the account you're asking about;
  • The name of the view that has the problem; and
  • The text of any error messages (and/ or a screenshot—they're worth several thousand words!).


Although we reply to everyone's emails, we do our best to respond to inquiries within 1-2 business days.


We're here 9 am-6 pm EST (16:00-02:00 GMT), Monday through Friday (except U.S. holidays).